Privacy Policy

Effective Date: 10/10/2025

Brimstone Fire Protection Inc. (“Brimstone,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information that you provide to us via our website (https://www.brimstonefireinc.com or its production domain), including via contact forms, email links, analytics, and other features.

By accessing or using our site, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We collect two categories of information: Personal Information and Non-Personal / Technical Information.

1.1 Personal Information
This is information you voluntarily provide (or authorize) to us, typically via forms or email. It may include:

• Name

• Company / Organization

• Job title / Role

• Email address

• Phone number

• Project or property address (if included in message)

• Your message / inquiry content
   

1.2 Non-Personal / Technical Information
We (and our service providers) may automatically gather information about how users interact with our site, including:

• IP address

• Browser type, version, and settings

• Device type (desktop, mobile, tablet)

• Operating system

• Pages visited, time spent, navigation path

• Referring URL (which page or site you came from)

• Date and time stamps

• Cookies, tracking pixels, and similar identifiers
   

2. How We Use Your Information
We use the collected information for the following purposes:

• To respond to your inquiries, requests, or messages

• To deliver, operate, improve, and maintain the website and its features

• To send administrative or transactional communications (e.g. acknowledgments, status updates)

• To analyze site usage, trends, and traffic, so we can improve content and user experience

• To personalize your experience (content, navigation, suggestions)

• For marketing and promotional purposes (only when you consent or under applicable legal basis)

• For legal compliance, fraud prevention, security, or protection of rights
  
   

3. Cookies & Similar Tracking Technologies
We (and third-party service providers) use cookies, local storage, web beacons (pixels), and similar technologies to collect technical data and improve site functionality.
Types of Cookies & Their Uses:

• Essential / Strictly Necessary Cookies — required for the site’s basic operations (e.g. form submissions, navigation)

• Performance / Analytics Cookies — track how our users interact with the site (which pages are visited most, where users drop off, etc.)

• Functionality / Preference Cookies (if used) — remember your preferences (language, display, etc.)

• Marketing / Advertising Cookies (if applicable) — help display relevant ads to you elsewhere and measure ad effectiveness
   

You can generally manage or disable cookies via your browser settings. However, disabling or rejecting some cookies may impact your experience or prevent parts of the site from functioning properly.

4. How We Share Your Information
We may share your information under the following conditions:

• Service Providers & Contractors — we may engage third parties (hosting, email, analytics, design, CRM, etc.) to support site operations. They only get access needed to perform services and are contractually bound to protect your data.

• Legal / Compliance / Safety — when required by law (court order, subpoena, regulatory request), or to enforce our Terms & Conditions, or to protect lives, property, or our rights.

• Business Transfers — in connection with a merger, acquisition, reorganization, sale of assets, or financing, your data may be transferred as part of that transaction (subject to confidentiality obligations).

• Aggregated or Anonymized Data — we may disclose or publicly share information that has been aggregated, de-identified, or anonymized (so it’s no longer personally identifiable).
   

5. Data Retention
We retain personal information for as long as needed to fulfill the purposes described here, unless a longer retention period is required by law.
After the purpose is fulfilled (or upon your request, if applicable), we will securely delete or anonymize your personal data, except for where retention is required to comply with legal or contractual obligations (e.g. record keeping).

6. Security Measures
We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration or destruction. These may include:

• Restricting access internally on a need-to-know basis

• Encryption for data in transit (e.g. TLS / HTTPS)

• Secure backups and offsite storage

• Regular security assessments

• Vendor / partner contracts that require data protection
   

However, no system is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights & Choices
Depending on the jurisdiction, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you

• Correction — ask us to update or correct inaccurate, incomplete or outdated data

• Deletion / Erasure — request that we erase your personal data, subject to legal or business constraints

• Restriction of Processing — request that we limit how we use your data in specific cases

• Object — if processing is based on legitimate interest, you may object to such use

• Withdrawal of Consent — if consent is the basis for processing, you may revoke your consent going forward

• Data Portability — receive your personal data in a structured, commonly used, machine-readable format
   

To exercise these rights, contact us (see Section 9). We may ask for verification of identity before responding to such requests.

8. Children’s Privacy
Our site is not intended for minors (under 13), and we do not knowingly collect personal information from children. If we become aware that we have unintentionally received information from a child under 13, we will delete that data as soon as possible.

9. Contact & Updates
If you have questions, concerns, or want to exercise your rights regarding your personal information, please contact:
Brimstone Fire Protection Inc.
[Insert physical address]
[Insert email address]
[Insert phone number]

We may update this Privacy Policy periodically to reflect changes in legal requirements, service features, or internal practices. We will post the revised version with a new “Effective Date” at the top of this page. Continued use of the site after changes indicates acceptance of the revised policy.